Soy Works Candle Company

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About Us

Soy Works Candle Company, Inc (formerly Heather's) is an Internet based store with our studio located at:
2427 Cline Road | Billings, MT 59105 | U.S.A.
Contact via e-mail; customer service @ heathers- store.com

(if you are a solicitor, you do not have our permission to use our address or email addresses)

Customer Service Hours:
Monday - Friday, 9 a.m. - 5 p.m.*

*Closed Sunday & Monday to order processing, email support is open. Orders are processed on Tuesday, Thursday, Friday and Saturday. Inventory is conducted on Wednesday. Closed all major holidays including the Monday and/or Friday before or after, i.e. the Friday after Thanksgiving.

Our History:
I've been asked several times how we started and "just how big of a company are you?" I typically grin and say, "Big enough to do the job and small enough to love doing it." I don't know if that satisfies their question or raises more.

We are a small business revolving around my family and friends; a majority of items we offer to our customers are handmade by someone in my circle. We specialize in hand made products made with high quality ingredients that are good for the body & home as well as the environment. Our products are made from eco-friendly raw ingredients and packaged in post consumer recycled materials or in materials that can be recycled. We are slowly introducing pre-fabricated items but our handmade creations are still the main focus.

In late 2000 I decided to finally turn our love of crafting and peddling our creations at craft shows into a on-line business. I was doing more and more of my shopping online and knew this would be the way to reach a new market. On a shoe-string I launched Heather's. About a year later I added Soy Works Candle Company™ to the mix. Over the past years it has been an interesting venture and I love the personal touch of keeping everything relatively small. I am able to exchange emails and calls with my customers and share how they use our items. I also love being able to help out in a pinch when that desperate e-mail comes in for a last minute gift or candles needed for a party in two days!

As of November 2007 we are officially in our new studio which holds our expanding operations. This new building enables us to process orders faster as each type of item has it's own work space instead of sharing work areas like before. This will in turn get the orders into the hands of our shippers quicker and ultimately to your door without any compromise in quality. We are also turning our shipping concerns to primarily 2 shipping companies UPS and USPS Priority Mail as they have shown the most consistency with packaging handling and least delays in service.

Our new studio will also allow us to handle larger orders. We have expanded our wholesale department to include our spa and dishtowel items as well as our soy candles.

We hope you enjoy our products and please feel free to drop us a line at any time with a question, comment or whatever comes to mind. Thanks again for visiting our site and we hope to see you back often!

Why choose Our Soy Candles?
To us the decision is easy. Although, we are slightly biased since we make the best candle we've ever used. Read on for more benefits of soy candles hand-poured by professional chandlers.

Many candles are made with petroleum based waxes and some use metal or lead core wicks.
Paraffin is a petroleum based product.
Soot from paraffin candles is difficult to clean from walls, clothing and furniture.
Spills from paraffin candles require a solvent for cleanup.
Some soy candle makers use beans grown in foreign countries such as South America where deforestation is making way for soy plantations.
We've been pouring candles since 2001 and our experience shows.

Our Candles...

are made with a natural soybean base, cotton core and coreless wicks, and complimented with premium botanical oils.

never have additives such as paraffin, vybar or non-vegetable stearic acid.

are hand-poured and wicked in small batches.

use quality fragrances and are scented above the industry standard.

burn longer.

the fragrance lasts the entire life of the candle.

burn clean, with little carbon build up (soot).

any soot deposits can be cleaned with soap and water.

contain no pesticides or herbicides.

are biodegradable.

are made ecologically, striving to use nothing but non-genetically modified soybeans.

in case of a spill they clean up with soap and hot water.

are environmentally friendly, promoting the growth and care of the environment by utilizing, a renewable resource.

are poured into reusable and recyclable glass containers. Even most of our plastic packaging materials are corn based and biodegradable which reduces our carbon footprint.

use waxes that are made primarily from domestically-grown crops, supporting United States based farmers and our local economy.

Happy shopping!
-Heather

Owner & Chandler

updated on Wednesday September 02, 2009

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Thank you for shopping at Soy Works Candle Company, Inc.
We are a proud member of the Made In Montana program.

Shipping Note: All orders ship on Mondays.
If your order is received prior to Thursday it will ship the next Monday.

Est. 2001 as Heather's, dba Soy Works Candle Company.
Incorporated 2007 as Soy Works Candle Company, Inc.

Soy Works Candle Company™, SWCC™ & Soy Works Candles™
are trademarks of Soy Works Candle Company, Inc.

Our Websites: www.soyworkscandles.com | www.soyworkscandlecompany.com
www.heathers-store.com
2427 Cline Road - Billings, Montana 59105 - customer service@heathers - store.com